Distance Selling Agreement
DISTANCE SALES CONTRACT
one. SIDES
1.1. SALES PERSON
Title: Sinba Tekstil İth. expulsion Industry and Trade. Ltd. Ltd.
Address: Merkez Mahallesi Çifte Cevizler Cad.
No:23 Saruhan Plaza K:2, D:42
TR 34381 Şişli / ISTANBUL - Türkiye
Phone: +90 212 231 31 27
Fax: +90 212 231 31 27
Mersis Number:
1.2. CUSTOMER
Name/Surname/Title:
Customer name
Customer Address
Phone: Customer Phone
Email: Customer email address
IP address:
2. SUBJECT
The subject of this contract is the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 6502, regarding the sale and delivery of the product(s) that the CUSTOMER has ordered electronically from the kameya.com website and whose code, name, quantity and sales price are specified in Article 3.1. is to detect.
3. DETERMINATION OF ISSUES RELATING TO THE PRODUCT, PAYMENT AND DELIVERY SUBJECT TO THE CONTRACT
3.1. Product/Products
The code, name, quantity and sales price including VAT of the product(s) subject to the contract are as follows;
Product code |
Name of the product |
Number of Products |
Sales Price Including VAT |
Shipping Cost |
|||
TOTAL SALES PRICE |
(There must be a product image here.)
AMOUNT:……………………… TL
Discount Total:………………………..TL
VAT:……………………………… TL
Shipping Amount:………………………..TL
TOTAL :…………………………. TL
Payment method :
Delivery address :
Person to be delivered:
2nd Person to be Delivered:
Billing address :
Shipping cost :
3.2. Payment method
3.2.1. Article 3.1 Payment of the total sales price for the product(s) specified in and subject to this contract will be made by the CUSTOMER with a credit card belonging to the CUSTOMER on the relevant website via Virtual POS.
3.2.2. The SELLER has the authority to determine and change the credit cards to which the installment facility will be applied and the banks to work with, and to sign agreements.
3.3. Payment method
3.3.1. CUSTOMER can use credit cards from all banks and loyalty programs for payments made via virtual POS. However, payments can only be made to banks with which the SELLER has an agreement or to credit cards within the loyalty program, via the SELLER virtual POS application, in addition to the single withdrawal alternative, with an installment alternative.
3.3.2. The SELLER is obliged to regularly provide the CUSTOMER with installment opportunities that are allowed by the legal regulations and deemed financially appropriate by the SELLER, with its contracted banks. If the installment alternative is selected while making the payment, the number of additional installments offered by the relevant bank specifically to the SELLER customers will be automatically added to the number of installments.
3.3.3. In this context, the selection of contracted banks and relevant credit cards to work with, as well as other credit cards within the loyalty program of the bank in question, is entirely at the initiative of the SELLER.
3.3.4. The SELLER is obliged to make timely updates on the relevant website used in this regard and to publish the changes on the website where it makes online sales after the changes are actually put into operation.
3.4. Use of 3D Secure Infrastructure
3.4.1. In cases where the CUSTOMER will make the payment for the orders placed on the relevant SELLER website by credit card by using the virtual POS application on the relevant site, 3D Secure feature Must use credit cards that are available for online shopping.
3.4.2. SELLER's relevant website and the virtual POS application it contains are only 3D Secure feature It is designed to work with bank cards. CUSTOMER accepts that he/she has been provided with the necessary information about the subject with this contract.
4. Payment Refund Procedure
4.1. In cases where the CUSTOMER exercises its right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where a refund is decided to the CUSTOMER by the decisions of the arbitral tribunal, the SELLER will refund the entire amount collected to the credit card on which the collection was made, within 14 days at once. The bank refunds the payment to the CUSTOMER's credit cards in the same number of installments as the number of installments in which the CUSTOMER purchased the product. If the refund date and the account cut-off dates of the card do not coincide, 1 (one) refund will be reflected on the card every month and the CUSTOMER will receive the installments he paid before the refund for an additional month after the installments of the sale are completed and will be deducted from his current debts.
4.2. In case of returning purchased products; The SELLER will refund the entire amount collected at once to the credit card from which the collection was made. The bank refunds the payment to the CUSTOMER's credit cards in the same number of installments as the number of installments in which the CUSTOMER purchased the product. If the refund date and the account cut-off dates of the card do not coincide, 1 (one) refund will be reflected on the card every month and the CUSTOMER will receive the installments he paid before the refund for another month equal to the number of installments he paid before the refund, after the installments of the sale are completed, and will be deducted from his current debts .
CUSTOMER acknowledges and undertakes that he has read and accepted this procedure.
5. Delivery Address and Method:
5.1. Delivery Address: The address specified in the order will be entered.
5.2. Delivery Method: Shipping fee is XXX.XX TL. Shipping cost is included in the total sales price and is excluded from the product price. Delivery is made by the CUSTOMER through the SELLER's contracted cargo company. It will be delivered by hand to the address specified in Article 5.1 . Even if the CUSTOMER is not present at the specified delivery address at the time of delivery, the SELLER will be deemed to have fulfilled its purchase fully and completely. For this reason, the SELLER is not responsible for any damages and expenses arising from the CUSTOMER's late receipt of the product and/or not receiving it at all. SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
6 Contract Period
The contract date is …./…./……, which is the date the order was placed by the buyer.
Force majeure (natural disaster, war) is a situation that does not exist or was not foreseen at the time the contract was signed, develops beyond the control of the parties, and makes it impossible for one or both parties to partially or completely fulfill their obligations and responsibilities under the contract or to fulfill them on time. , terrorism, riot, changing legislative provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party where force majeure occurs will notify the other party immediately and in writing.
During the continuation of the force majeure, the parties will not have any liability due to their failure to fulfill their obligations. If this force majeure situation continues for 1 month, each party will have the right to terminate unilaterally.
7.General Obligations
5.3. Customer, kameya.com and https://kameya.com He declares that he has read the features and preliminary information regarding the product subject to the contract on the websites and has given the necessary confirmation electronically.
5.4. The product will be delivered within 30 days from the contract date at the latest. All responsibility until the product is delivered belongs to the SELLER.
5.5. If the product subject to the contract is to be delivered to a person or institution other than the CUSTOMER, the SELLER cannot be held responsible if the person or institution that will receive the delivery does not accept the delivery.
5.6. SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
For the delivery of the product subject to the contract, the contract price must be collected from the credit card. If the product price cannot be collected or canceled from bank records for any reason, the SELLER has the right not to deliver the product.
8- Right of Withdrawal
BUYER has the right to reject and withdraw the goods within 14 days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. The product price is returned to the BUYER within 14 days from the date on which the consumer's notice of withdrawal reaches the seller. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.
We undertake that the consumer has the right to withdraw from the contract by rejecting the goods or services within fourteen (14) days from the date of receipt of the goods or the date on which the contract is signed, without assuming any legal or criminal liability and without giving any justification, and we undertake to take back the goods from the date on which the notice of withdrawal reaches the seller or provider.
In order for refunds to be made in accordance with the general communiqué of Tax Procedure Law No. 385, the relevant sections of the invoice with a refund section that we have sent to you must be filled in completely and sent back to us together with the product after signing. The buyer expressly undertakes that detailed information about the existence and duration of the right of withdrawal was provided to him accurately and completely by the seller on the date of conclusion of this contract.
If the seller determines that there is a use for the product beyond a normal inspection, the seller will not take the product and will not refund the price. In this case, it will not be possible to say that the Buyer has the right of withdrawal.
In order to exercise the product return (right of withdrawal), customer service must first be notified to the address, fax and e-mail provided below.
Address:
E-mail:
Fax:
Information about sending the product for return is conveyed to the Buyer by SİNBA TEKSTİL (“Kameya”) officials. After this meeting, the Buyer sends the product (if the promotion is entitled, the promotional product which is an integral part of the product subject to sale or the order placed) to the specified cargo company that made the delivery to the address, along with the return form, the original invoice of the product and the copy of the cargo delivery report to the Seller. The notification regarding the exercise of the right of withdrawal must be delivered to the Seller within 10 days from the date it is directed to the Seller. If certain conditions are met, the promotional product is entitled and this is ………………………………. It is explained in the preliminary information on the website. If a partial or full refund has changed the promotional condition, the promotional product must also be returned. If the promotional product is not returned, ……………………………. It is subject to normal sales and invoiced to the customer and the corresponding price is collected. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. –If the product reaching the Seller meets the specified conditions, it is accepted as a refund and payment is made to the Buyer's credit card/account. The time it takes for refunds made to credit cards to be reflected in credit card accounts is at the discretion of the relevant bank. The shipping cost of the product returned due to the right of withdrawal is covered by the Seller. If the product is defective, return conditions are stated in the warranty conditions section.
9-- Products for which the right of withdrawal cannot be exercised
The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, goods whose prices are determined on the stock exchange or other organized markets, goods prepared in line with the consumer's wishes or clearly his personal needs, periodicals such as newspapers and magazines, goods that deteriorate quickly or are likely to expire. Exercising the right of withdrawal for the following products is subject to the condition that the product's packaging is unopened, intact and the product is unused.
10- Default Provisions
If the parties fail to fulfill their obligations under this agreement, the Debtor's Default provisions in Articles 106-108 of the Code of Obligations will apply. In cases of default, if any party does not fulfill its obligations within the specified period without a justified reason, the other party will give 7 days to the non-performing party to fulfill the obligation in question. If it is not fulfilled within this period, the party that does not fulfill its obligation will be deemed to be in default and the creditor has the right to demand the delivery of the goods and/or termination of the contract and refund of the price by demanding the performance of the obligation.
If kameya.com cannot deliver the product subject to the contract within the time limit due to force majeure or extraordinary events such as weather conditions that prevent transportation, interruption of transportation, fire, earthquake, flood, in such cases, the Buyer, kameya.com. , has no liability, and may use one of the rights to cancel the order or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid will be paid to him/her within 14 days. (For installment purchases made by credit card, the above procedure for refund to the credit card is accepted by the BUYER)
11. Competent Court
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the place of residence of the BUYER or SELLER are authorized up to the value declared by the Ministry of Industry and Trade. These are the authorities to be applied by the buyer.
If the order is placed, the BUYER is deemed to have accepted all the conditions of this contract.
SELLER: BUYER:
History: