You can return it within 15 days from the date of delivery. After checking its compliance with our return conditions stated below,

You can return it to our SÜRAT Cargo company HEADQUARTERS address with the return code 1208486979.

Return Conditions:

The product you are returning must be undamaged, unused and not damaged due to misuse.

If the products arrive to us in a used, worn, or washed condition, we may be forced to return them to you. In such cases, no refunds will be issued.

You must return the product(s) you wish to return with all accessories, the original box and invoice.

Buy 3, Pay 2 Campaign Refund Conditions

Refunds for purchases made within the scope of the "Buy 3, Pay 2" campaign are processed according to the following conditions:

1. Returns for All Products: If all three products purchased as part of the campaign are returned, the refund will be processed in accordance with our general return policies. The price of the products will be calculated based on the campaign prices.

2. Partial Refund (Return of One or Two Products): If only one or two products out of three purchased within the scope of the campaign are returned, the refund amount will be calculated as follows:

   • Since the campaign terms will become invalid, the customer will be deemed to have paid standard pricing for other products purchased.
   • If the returned product is a free or discounted product within the scope of the campaign, no refund will be made for this product.

Shipping costs for returns and refunds;

• 49 TL for Online Payment by Credit Card,
• For Free Shipping, it will be reflected to you as 49 TL .

HEAD OFFICE:
Halide Edip Adıvar Neighborhood Çifte Cevizler Street No: 24 Kameya Plaza
Sisli Istanbul